1. Continuous Health Monitoring

We monitor servers and Synology NAS devices in real time. Parameters tracked include CPU, RAM, disk volumes, SMART status, and temperature. Even minor deviations trigger alerts.

Example of a Synology NAS health monitoring panel

2. Alerts and First Response

All alerts are delivered via Telegram and email. Thresholds are set for CPU load, temperature, and SMART checks. When exceeded, logs and services are inspected automatically.

If anomalies such as failing NICs or overloaded disks are detected, our support team takes immediate action.

Real-time alerts from Synology NAS monitoring

3. Automation and Preventive Actions

Automated scripts handle critical issues: restarting services, clearing cache, or notifying administrators. In most cases, downtime is avoided entirely.

If automation is insufficient, our engineers intervene manually — on-site or remotely.

4. Analysis and Optimization

Post-incident reviews include load history, logs, SMART reports, and network analysis. Recommendations may include:

• Upgrading RAM or disk capacity
• Optimizing CIFS/NFS/HTTP services
• Implementing caching or network segmentation

5. Guarantee of Stability

With proactive monitoring, we act before users experience issues. This approach defines our IT services — ensuring client data and operations remain safe and uninterrupted.

Conclusion

Synology NAS is a reliable solution, but uninterrupted operation requires professional monitoring. We ensure this daily for our clients.

If you’re looking for 24/7 IT support and Synology monitoring, contact us for a tailored solution.