1. Real-Time Load Detection

Servers under our IT support are monitored through real-time systems. We track CPU, RAM, disk operations, and network traffic. When any metric crosses its threshold, an alert is triggered.

This often happens before real users notice an issue – because our goal is proactive protection and rapid response.

Sample alert from a real overload incident

2. Alerts and Initial Response

We receive alerts in real time through multiple channels – directly on our phones via Telegram, by email, or through a centralized monitoring system. This connectivity enables us to react instantly – even before clients notice. Once triggered, we immediately check whether the cause is a temporary spike, malicious activity, or a misconfigured script.

3. Automated and Manual Response

In some cases, the system automatically takes action – stopping a resource-heavy process, restarting a service, or freeing cache. When needed, our system administrator intervenes manually, either on-site or remotely.

Reaction time is often under a minute – because we use automation and alerting tools that are part of our IT consulting solutions.

4. Root Cause Analysis and Recurrence

After stabilizing the situation, we analyze logs, processes, and traffic. We check whether the issue was a one-time event or a recurring pattern. Common culprits include unlimited cron jobs, bot traffic, or poorly configured software.

This is where our experience comes in – we don’t just fix the problem, we find and eliminate the root cause.

5. Optimization Recommendations

Based on the analysis, we provide concrete recommendations, such as:

• Adding caching and database optimization
• Splitting heavy workloads across multiple servers
• Migrating to virtual infrastructure with Proxmox or a more powerful VPS

The goal is not only to prevent future overloads, but to build a resilient and scalable infrastructure.

Conclusion

When a system starts struggling, we’ve already reacted. We don’t wait for “the site to go down” – we prevent it before it happens. We work proactively, precisely, and on time – because stability is the foundation of trust.

If you’re looking for professional IT support with guaranteed response during overloads, contact us today.