Submit a ticket, track its status and communicate directly with our technical team.
Use the form below to submit a new ticket or check an existing one.
Our support system allows you to create requests (tickets) that are handled by our technical team. Each request has a unique number and communication history. You can track the status at any time.
Requests are handled in priority order — critical incidents are processed immediately. 24/7 support is also available for emergencies at +359 2 958 6535.
Our IT support covers servers, network equipment, workstations, software and security. Remote resolution via secure connection to your device is also available.