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Practical answers about IT support, networking, security and infrastructure.

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Can the root domain point directly to Heroku?

Question from the article "How to Connect a SuperHosting Domain to a Heroku App".…

Can I use another model/provider?

Question from the article "Integrating an AI Assistant into Your Website: A Complete Guide (+ Code)".…

How to log safely?

Question from the article "Integrating an AI Assistant into Your Website: A Complete Guide (+ Code)".…

Do you operate 24/7 (including weekends and public holidays)?

Question from the article "Frequently Asked Questions (FAQ) for IT Support & Cybersecurity".…

Do you provide emergency remote IT help without a subscription?

Question from the article "Frequently Asked Questions (FAQ) for IT Support & Cybersecurity".…

What is your incident response time (SLA)?

Question from the article "Frequently Asked Questions (FAQ) for IT Support & Cybersecurity".…

Do you offer subscriptions and how much do they cost?

Question from the article "Frequently Asked Questions (FAQ) for IT Support & Cybersecurity".…

Do you provide on-site support and where?

Question from the article "Frequently Asked Questions (FAQ) for IT Support & Cybersecurity".…

How do I grant remote access? Is it safe?

Question from the article "Frequently Asked Questions (FAQ) for IT Support & Cybersecurity".…

Can you set up secure VPNs between offices / for WFH?

Question from the article "Frequently Asked Questions (FAQ) for IT Support & Cybersecurity".…